1. Information We Collect
When you use the contact form, the booking form, or reach out via WhatsApp or email, we may collect information such as your name, email address, phone number, and the details of your message or booking request. If you register for a programme or workshop, we may also collect information about the participant (for example, a child's age or grade level) that is relevant to delivering that programme.
We do not knowingly collect sensitive personal information beyond what is necessary to respond to your enquiry or deliver our programmes, and we do not collect payment card details through this website.
2. How We Use Your Information
We use the information you provide to respond to enquiries, confirm and manage bookings for 1-to-1 sessions and programmes, communicate updates about a programme you have registered for, and improve the services we offer. We do not sell or rent your personal information to third parties.
3. Confidentiality of Sessions
Information shared during 1-to-1 sessions, Insights Circle, Sparkle Circle, or any other ConvoHeal programme is treated as confidential and is used only to support the participant's development, except where disclosure is necessary to prevent harm or is required by law.
4. Data Retention & Security
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, such as maintaining booking records or responding to an enquiry, and take reasonable technical and organisational measures to protect it against unauthorised access, loss, or misuse.
5. Cookies
This website does not use tracking or advertising cookies. Any functionality that relies on your browser's local storage (for example, remembering a form draft) stays on your own device and is not sent to us.
6. Your Rights
You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below, and we will respond in accordance with applicable data protection regulations in the State of Qatar.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "last updated" date.
Contact Us
Questions about this policy can be sent to prajakta@convoheal.com.